Unable To Create Personal Task From The Dispatch Center Form (Doc ID 2123255.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Field Service - Version 12.1.3.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Dispatch Center

When attempting to create personal task the following error occurs.

ERROR
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 Error Page  
Exception Details.  
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_DATA. Tokens: REGIONCODE = /oracle/apps/csf/task/personal/webui/CsfPersonalTaskPG;
at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:536)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeDataFromJRAD(OAWebBeanFactoryImpl.java:3753)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3473)
## Detail 0 ##

Exception:
oracle.adf.mds.MetadataDefException: Unable to find component with absolute reference = /oracle/apps/csf/task/personal/webui/CsfPersonalTaskPG, XML Path = null. Please verify that the reference is valid and the definition of the component exists either on the File System or in the MDS Repository.


STEPS
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The issue can be reproduced at will with the following steps:
1. Open Dispatch Center
2. On the Gantt Chart, select a resource
3. Right click, select: Create Personal Task


Changes

 

Cause

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