Canadian Year End RL1 Box L Populating Wrong Balance

(Doc ID 2123280.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle HRMS (Canada) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Canadian Payroll Year End

ACTUAL BEHAVIOR
---------------
The RL1 Box L is showing an incorrect balance

EXPECTED BEHAVIOR
-----------------------
The RL1 Box L should show the combined pay values of four elements

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Submit Process and Reports > Single Request > Year End Pre processor > run the year end processor for RL1
2. validating employees' Box L balances


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the RL1 Box L for approximately 111 employees which has a legislative due date of February 29th

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms