UPK: Reports Take Too Long in KCenter - Bad Performance of Query (Doc ID 2123538.1)

Last updated on APRIL 04, 2016

Applies to:

User Productivity Kit - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Knowledge Center custom reports cannot be loaded in UPK 12.1.0.1. (Database version: 11.2.0.4)

The issue can be reproduced at will with the following steps:
1. Open a custom report in KCenter.
2. The header will appear after 30 minutes.
3. Notice that just the header (without records) are displayed.


Cause

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