UPK: UPK 12.1.0.1 Player Package Help Content Not Working Inside of SAP 730 Patch 14 - It Does Not Load

(Doc ID 2123544.1)

Last updated on APRIL 04, 2016

Applies to:

User Productivity Kit - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms


UPK 12.1.0.1 Help is not displayed correctly in SAP 730 patch 14 - it does not load.

The issue can be reproduced at will with the following steps:
1. Set UPK Help for SAP.
2. Open SAP application.
3. Click on Help UPK content.
4. The content is not loading.

Cause

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