R12/CE: After Doing Some Personalization, Cannot Open Bank Account Page Anymore

(Doc ID 2123574.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cash Management - Version 12.0.0 to 12.2.5 [Release 12 to 12.2]
Information in this document applies to any platform.


After doing some personalization in Cash Management for Brazil, cannot open bank account page anymore, as it errors:
Message not found. Application: FND, Message Name: FND_VIEWOBJECT_NOT_FOUND. Tokens: VONAME = BranchInfoPLSQLVO; APPLICATION_MODULE = oracle.apps.ce.bankaccount.server.BankAccountAM;

If User disable the personalization profiles, then the bank account page loads. That's why User is sure it is something related to the personalization.

After the above fixed: R12:CE: View Bank Details Page Error "You have encountered an unexpected error" "FND_VIEWOBJECT_NOT_FOUND. Tokens: VONAME = HzPuiAddressTableVO" (Doc ID 2043522.1)

now the bank account page doesn't open anymore and User cannot even get to the page to undo personalization?

How to undo personalization?


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