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Fulfillment Set For RMA Order on Model Item (Doc ID 2123672.1)

Last updated on JUNE 11, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


When copying a standard ATO/PTO order to create a return order, following issues occur:

1. An additional auto-generated fulfillment set is being added to each line under a model.

2. On original order both model and component lines are in a fulfillment set. When order is copied to return, even the Copy Fulfillment Set checkbox is checked, the fulfillment set is copied only to the MODEL and not cascaded to the child lines. 

Why is that?


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