Different Supplier Name On Sales Order, Customers List of Values (LOV) (Doc ID 2123673.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Supplier Name, associated to XXXXXXXXXX is: “XXXXXXXXXXXXXXXXXXXXXXXXXXX”.

But, when viewing in the Customers List of Values (LOV) on the Sales Order form, it's showing a different name.

EXPECTED BEHAVIOR
The Supplier Name on the Sales Order form should be the same.

STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. On the Order Header, bring up the Customers LOV.

Cause

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