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Error When Opening Cycle Count Mobile Smartphone App Page "Server Version Does Not Support This Feature. Please Contact Your Administrator" (Doc ID 2123966.1)

Last updated on JANUARY 11, 2022

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Smartphone Apps

When attempting to Count on mobile app,
the following error occurs.

ERROR
-----------------------
Server version does not support this feature. Please contact your system administrator.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Mobile app > Inventory >  Count
2. Error occurred: Server version does not support this feature. Please contact your system administrator.

Changes

<None>

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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