AGIS You have encountered an unexpected error On Search And Select Account Combination For The Initiator Accounting (Doc ID 2124291.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Oracle Financials Common Modules - Version 12.1.3 and later
Information in this document applies to any platform.
AGIS

Symptoms

On : 12.1.3 version, AGIS General Ledger

When attempting to Create an AGIS Batch, entering the Initiator Accounting, after selecting the account combination and pressing the search button,
the following error message occurs on page.

ERROR
----------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
----------
The issue can be reproduced at will with the following steps:
1. Go to Intercompany Super User responsibility
2. Navigate to Transactions > Outbound Transactions
3. Fill the Initiator , Transaction Type, Batch date, GL Date, Currency.
4. Add Recipient > [Continue]
4. Click on - to add Accounts for the Initiator Accounting
6. Select the Account code combination then search button
7. The error occurs.

Changes

 

Cause

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