Unable To Submit The Auto Commit Tasks Program In Field Service (Doc ID 2124563.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Concurrent Program Requests

When attempting to execute the Auto Commit Tasks concurrent program, the concurrent parameter window pop-up but the Task Source parameter LOV has no values.

ERROR
-----------------------
No entries found for List of Values


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Field Service Manager > Field Service Setup > Other
2. Launch Auto Commit Tasks
3. The Auto Commit Tasks concurrent program parameters window pop-up but the Task Source LOV has no values.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms