Rate Inquiry (RIQ) Results Display More Expensive Rate As Optimal Rate With Rates That Are Using Currency Other Than USD (Doc ID 2124567.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle Transportation Management - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a RIQ is performed (for rates with currency other than USD), OTM is calculating the cost but is not using it for selecting the best rate offering. Instead, OTM is selecting a rate offering with a higher cost as the optimal rate.

EXPECTED BEHAVIOR
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It is expected that OTM select the least expensive rate offering as the most optimal rate.

STEPS
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The issue can be reproduced with the following steps:

1. Navigate to Ask OTM toolbar -> Rates
2. Input a source and destination location ID to perform the RIQ (ensure to specify locations that will return multiple rate records)
3. Execute the query and the results will display a higher cost rate as the optimal rate.



Cause

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