My Oracle Support Banner

UPK: "The Current User Does Not Exist In Knowledge Center And Can Not Be Added" When Logging Into Knowledge Center (Doc ID 2124583.1)

Last updated on OCTOBER 02, 2017

Applies to:

User Productivity Kit - Version and later
Information in this document applies to any platform.


Error in Knowledge Center when attempting to login from one external domain, other local domain user works.  User Import Utility was used to import users from two different domains. 
"The current user does not exist in Knowledge Center and can not be added. Please see your Knowledge Center system administrator."


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.