UPK: "The Current User Does Not Exist In Knowledge Center And Can Not Be Added" When Logging Into Knowledge Center (Doc ID 2124583.1)

Last updated on OCTOBER 02, 2017

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

Error in Knowledge Center when attempting to login from one external domain, other local domain user works.  User Import Utility was used to import users from two different domains. 
"The current user does not exist in Knowledge Center and can not be added. Please see your Knowledge Center system administrator."

Cause

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