Getting "You Must Enter A Value For Column Bill To Id Is Not Valid" When Changing Ownership in Depot Repair (Doc ID 2125429.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logis
When attempting to change ownership of an item
the following error occurs.

ERROR
-----------------------
You must enter a value for column bill to id is not valid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a Repair order
2. Try to change the ownership of the Serial Number


Cause

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