Datafix: Order Line Shipped but Stuck in Invoiced, Wait for Required for Revenue
Last updated on JULY 26, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Transaction Entry
Sales Order Line is stuck as "Interfaced to Receivables", but has already shipped and needs to be closed.
Expect a datafix to progress the order line to closed so the order header can close for
Order #1424864, Line 1.1.5, Line ID 35190088
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order = 1424864
3. Go to Line 1.1.5 > Invoiced
4. Shipping Delivery Details show the Lines has successfully Shipped.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms