Balances On Payslip Reflecting Different Data To The Run Results After Upgrading To 12.2.4

(Doc ID 2125714.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle HRMS (South African) - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

ACTUAL BEHAVIOR
---------------
Balances on Payslip reflecting different data to the Payroll Run Results after upgrading to 12.2.4

EXPECTED BEHAVIOR
-----------------------
The amounts should be the same

STEPS
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The issue can be reproduced at will with the following steps:
1.Login using ZA Super HRMS Manager responsibility
2. Processes and Reports, Submit Processes and Reports, select the Pay Advice (South Africa) from the list and completed the parameters as per below screen shot
3. Navigate to View -> Assignment Process Results -> find the employee number and then the Run for January, click the SOE report
4. Standard payslip and custom payslip show different values


Cause

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