'Agent event not valid in this context' Error When Using Custom Agent with Internal Event

(Doc ID 2125898.1)

Last updated on APRIL 11, 2016

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Oracle Global Trade Management - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

You have created a customer agent which raised an internal event SHIPMENT STATUS - ENROUTE:

Steps to replicate:

1. Create a custom agent with agent event: SHIPMENT - MODIFIED
2. Configure the agent to trigger internal event SHIPMENT STATUS - ENROUTE
3. Modify the shipment.
4. Note in the logs this Exception

 

Cause

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