Hyperlinks/URLs Not Working In Email Document Editor

(Doc ID 2125976.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Email Center - Version 12.2.3 and later
Information in this document applies to any platform.


While creating a new template in Email Center by using ‘Rich Text Format’, the hyperlink button is not working when adding text with URL.

(R) Email Center Administrator
(N) Email Center Administration > Knowledge Base > Documents > Editor
Add a url www.example.com

The hyperlink doesn't work



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