Hyperlinks/URLs Not Working In Email Document Editor (Doc ID 2125976.1)

Last updated on MAY 22, 2016

Applies to:

Oracle Email Center - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

While creating a new template in Email Center by using ‘Rich Text Format’, the hyperlink button is not working when adding text with URL.

Steps
(R) Email Center Administrator
(N) Email Center Administration > Knowledge Base > Documents > Editor
Add a url www.example.com

The hyperlink doesn't work

 

Cause

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