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Student Loan Upload Process is running for an excessively long time (Doc ID 2126133.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle HRMS (UK) - Version 12.1 to 12.1 HRMS RUP8 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

The Student Loan Upload Process introduced in this years Tax Year End is running for an excessively long time (more than 2 hours).

The issue can be reproduced at will with the following steps:
1. Login under UK HRMS Manager responsibility
2. (N) Processes and Reports - Submit Processes and Reports
3. Run Student Loan Upload Process

Cause

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