Querying Customers by Account Number in Customer Form Doesn't Return Results
Last updated on JULY 24, 2017
Applies to:Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.
On : Customers Module
Unable to search few customers by account number.
Expect to show the search result.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Log in AR responsibility and .
2. Navigate Customers/Standard,
3. Simple Search page opens. Now enter the account number, click on 'Go' button to do the query
4. The system retrieves no values.
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