Querying Customers by Account Number in Customer Form Doesn't Return Results
(Doc ID 2126145.1)
Last updated on APRIL 19, 2023
Applies to:Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.
On : Customers Module
Unable to search few customers by account number.
Expect to show the search result.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Log in AR responsibility and .
2. Navigate Customers/Standard,
3. Simple Search page opens. Now enter the account number, click on 'Go' button to do the query
4. The system retrieves no values.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|1. Fixed Files|
|3. Solution Steps|
|Still Have Questions?|