Querying Customers by Account Number in Customer Form Doesn't Return Results (Doc ID 2126145.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.
ArPrtySrchCO.java

Symptoms

On : Customers Module

ACTUAL BEHAVIOR

Unable to search few customers by account number.

EXPECTED BEHAVIOR

Expect to show the search result.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

1. Log in AR responsibility and .

2. Navigate Customers/Standard,

3. Simple Search page opens. Now enter the account number, click on 'Go' button to do the query

4. The system retrieves no values.

Cause

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