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Aging-7 Buckets By Account - Multi-Fund Accounts Receivable Fails With ORA-1476: Divisor Is Equal to Zero in Logfile (Doc ID 2126217.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Aging - 7 Buckets - By Account - Multi-Fund Accounts Receivable, the following error occurs in the logfile.

ORACLE error 1476 in FDPSTP
Cause: FDPSTP failed due to ORA-01476: divisor is equal to zero
ORA-06512: at "APPS.AR_AGING_BUCKETS_PKG", line 2908
ORA-06512: at "APPS.AR_AGING_BUCKETS_PKG", line 3428
ORA-06512: at "APPS.AR_AGING_BUCKETS_PKG", line 3154

 

Steps to Reproduce:
Responsibility:  Receivables Manager
Navigation:

Control>Request>Run
LOV: Aging - 7 Buckets - By Account - Multi-Fund Accounts Receivable
error returns in the logfile

 

 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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