Invoice Not Accounted Due To Wrong Distribution Account (Doc ID 2126219.1)

Last updated on OCTOBER 13, 2022

Applies to:

Symptoms

On : 12.1.3 version, Accounting Issues in AP

When attempting to do the accounting for Invoice_id 509851,
the following error occurs.

ERROR
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EVENT_ID ACCOUNTING_ERROR_ID ENCODED_MSG AE_HEADER_ID
2949899 962295 The Entity segment value for the account code combination 101|1418201|1000000|999|0000|9999|99|111|1000000|9|101|9999|999|99 specified in line 2 is not assigned to the ledger QuEST Global Engineering P Ltd. Please update the Entity segment value assignments for the ledger in the Accounting Configuration page or use another Entity segment value. 6831586
2949899 962296 The Entity segment value for the account code combination 101|3522121|1000000|999|0000|9999|99|111|1000000|9|101|9999|999|99 specified in line 5 is not assigned to the ledger QuEST Global Engineering P Ltd. Please update the Entity segment value assignments for the ledger in the Accounting Configuration page or use another Entity segment value. 6831586


STEPS
-----------------------
The issue cannot be reproduced at will with the new invoice. Issue is with 1 Invoice.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do the accounting for the invoice and its corresponding payment.

Cause

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