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Expand Nodes To Add Classifications Error You Are Trying To Access A Page That Is No Longer Active (Doc ID 2126251.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Sales - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In 12.2.4 from Sale User responsibility expanding nodes to add a customer classifications error message “You are trying to access a page that is no longer active. The referring page may have come from a previous session. Please select Home to proceed"


Steps to Reproduce
===========

1. Navigate > Sales User responsibility > Sales Dashboard > click Customers link from short cut > query a customer name > click hyperlink for customer name
2. On update customer page click Classifications tab and in General Classification section choose a classification name and then click on the « Go » button
3. In the Select classification(s) page, click the expand or collapse for for a classification, then click again the expand or collapse another classification
4. Receive error message: “You are trying to access a page that is no longer active. The referring page may have come from a previous session. Please select Home to proceed"

Cause

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In this Document
Symptoms
Cause
Solution
References


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