Expand Nodes To Add Classifications Error You Are Trying To Access A Page That Is No Longer Active (Doc ID 2126251.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Sales - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In 12.2.4 from Sale User responsibility expanding nodes to add a customer classifications error message “You are trying to access a page that is no longer active.” The referring page may have come from a previous session. Please select Home to proceed


Steps to Reproduce
===========
1. Navigate > Sales User responsibility > Sales Dashboard > click Customers link from short cut > query name = LE MONDE > click hyperlink for customer LE MONDE > on update customer page click Classifications tab in General Classification section 'AFP Classification Client FRANCE' then click on the « Go » button > classification page, click the expand or collapse for node of (MD: Media) > Click again the expand or collapse for node(RD: Radio) here the error message: “You are trying to access a page that is no longer active.” The referring page may have come from a previous session. Please select Home to proceed

Cause

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