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Error "No Such header record found in database with id = XXX, revision = 1" When Placing Order From Quoting (Doc ID 2126336.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users are unable to place orders from Quoting after applying ASO patch 22248123

ERROR
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Error in Line: 1.0 :Configuration validation resulted in error(s).
Error in Line: 1.0 :Configuration of R55-75N is incomplete. Please select all required options.
Error in Line: 1.0 : Exception during batch validation. Phase: Restoring configuration exception: Oracle.Apps.CZ.Utilities.checkedtounchecked exception: No Such header record found in database with id = XXX, revision = 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Quoting Responsibility
2. Create a quote
3. Add a configurable item to the quote
4. Click on the Configurator button
5. Make the appropriate selections
6. Complete the configuration
7. Save the quote
8. Place Order and receive Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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