Order Management Dashboards Are Not Displaying Data According to Operating Unit Restriction (Doc ID 2126490.1)

Last updated on APRIL 12, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Endeca Integration (v5 and lower)

ACTUAL BEHAVIOR
---------------
You are trying to create a custom responsibility that includes Endeca dashboards of various EBS products like, OM, INV, COST and WIP, etc. If you define the custom responsibility such that it is owned by "Order Management" product, Operating Unit(OU) restriction on INV, COST and WIP dashboard will not work. If you define the custom responsibility such that it is owned by "Inventory" product, then OU restriction on OM dashboard will not work.

EXPECTED BEHAVIOR
-----------------------
Expect OU restriction to work in any responsibility.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to a responsibility that is not owned by "Order Management"
2. OM Information Discovery pages were displaying order lines from all operating units.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make OU restriction work.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms