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Asset Made Available for Sale did not Transfer to OM Price List (Doc ID 2126753.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

Asset made available for sale did not transfer to Inventory and OM Price List when entering a value in the price field with five decimal places. Items entered with two or less decimals transfer to price list without issue

The worklfow has shown the following error:

ERROR
-----------------------
Event Error Name: -6502
Event Error Message: ORA-06502: PL/SQL: numeric or value error.
Wf_Engine.SetEventItemAttr(OKLAMRMK, oracle.apps.okl.am.remkcustomflow<id>, ITEM_PRICE, <item price>)
Wf_Engine.Event(OKLAMRMK, oracle.apps.okl.am.remkcustomflow<id>, OKL_AM_REMARKET_ASSET_PROC, oracle.apps.okl.am.remkcustomflow)
Event Details is shown

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using OLFM Customer Service responsibility
2. Navigate to Asset Management tab
3. In the Asset Return request, search for a returned asset
4. Select the asset and select Update Asset Information >> Go
5. Click on Update
6. Select status "Available for Sale"
7. Enter Inventory Item Number
8. Enter Price with 5 decimal places
9. Click on Apply
10. Go to Price List and search for the Item, it is not there
11. Check workflow and it has errored out


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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