My Oracle Support Banner

Error when Adjusting Tax in Invoice FRM-40735 ON-INSERT Trigger ORA-01403 (Doc ID 2126892.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are attempting to adjust only the Tax on an Invoice and receive the following error:

Error FRM-40735: ON-INSERT trigger raised unhandled exception ORA-01403

Steps to Reproduce:
Responsibility: Receivables
Navigation: Transactions > transactions
1. Query invoice
2. Try to adjust invoice using Type= TAX

Receivable Activity setup = Accounting
GL Account Source = Tax Code on Invoice
Tax Rate Code Source = Invoice (X) Recoverable

Debug log shows the following error:

EXCEPTION: ar_process_adjustment.insert_adjustment()
EXCEPTION: arp_process_adjustment.insert_adjust_cover()


******************************

You have also checked the validation on ASSOCIATED_SALES_REP using the following query:

This shows the PERSON_ID is NULL, as this is an employee, so it is not related to salesrep status.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.