MFS MP: Add New Fields In Mobile Field Service Report

(Doc ID 2126990.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The following fields are needed to be part of SR header section in report.

COLUMN NAME TABLE NAME COMMENTS
====================================
a)description cs_incident_types_tl
b)external_reference csi_item_instances
c)serial_number csi_item_instances
d)party_name hz_parties can be fetched by joining hz_parties.party_id and hz_party_sites.party_id, (bill to customer) hz_party_sites.party_site_id and cs_incidents_all_b.bill_to_site_id
e)account_number hz_cust_accounts can be fetched by passing cs_incidents_all_b.bill_to_account_id (bill to account number)
f)contract_number||' '|| contract_number_modifier okc_k_headers_b
g)Ship to Customer
h) Ship to Account Number.
i) Engineer/Technician Name in Signature object.

Cause

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