R12: AP: Not Able to Match Invoice to PO/Receipt, Error: No Records Found (Doc ID 2126995.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoices Matching Issues

ACTUAL BEHAVIOR
---------------
Error with PO matching



User has one existing Purchase order/ Receipt. But when they create invoice and try to match with that PO/Receipt, it does not find that respective PO/Receipt.




EXPECTED BEHAVIOR
-----------------------
To match invoice with PO

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice for supplier and click on Match
2. Enter PO number, it says no records found

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot match invoice to PO

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms