Getting Error 'ORA-00001: unique constraint (JA.JAI_CMN_RG_I_TRXS_UK1) violated' While Doing Miscellaneous Receipt (RG Update) (Doc ID 2127452.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India Inventory Localizations

When user is doing the Miscellaneous Receipt (RG Update), following error is appearing.

ERROR
-----------------------
Transaction Processor Error

Ex.. in updateMMToracle.jdbc.driver.OracleSQLException:ORA-20001: APP--20110: Encountered an error in JAI_INV_MMT_TRIGGER_PKG.ARI_T1 ORA-00001: unique constraint (JA.JAI_CMN_RG_I_TRXS_UK1) violated

ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.JAI_INV_MMT_ARIUD_T1", line 462
ORA-04088: error during execution of trigger 'APPS.APPS.JAI_INV_MMT_ARIUD_T1'




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Do Miscellaneous Receipt (RG Update) from India Local Inventory responsibility
2. observe the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive the material.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms