R12 - AP Cancel Invoices Checkbox Is Grayed Out For A Newly Created Responsibility (Doc ID 2127536.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When an Accounts Payables ( AP ) invoice is queried in AP Invoice Workbench from a newly created responsibility and the Actions button is pressed, the Cancel Invoices checkbox is grayed out.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Payables responsibility
2. Query one invoice and try to cancel it
3. See that while clicking on Actions button, Cancel Invoices checkbox is grayed out

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot cancel invoice.

Cause

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