After Patch22519512 Update Instance Ownership Is Getting Error (Doc ID 2128258.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to update ownership of an instance
the following error occurs.

ERROR
-----------------------
"The Item is not Serial Controlled. You are trying to provide a Serial Number (XXXXXX) for a Non-Serialized Instance."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query up item instance
2. Try to update item ownership
3. Error shows



Changes

 Apply patch 22519512

Cause

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