iStore Shopping Cart Shows Incorrect Model Components after Patching (Doc ID 2128273.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After applying patch 22993140:R12.ASO.B,
configured items are displaying details incorrectly in the shopping cart

The item details are displayed correctly in the configuration preview
The item details are displayed incorrectly when in the shopping cart
The item details are not displayed at all when clicking on the details link.

EXPECTED BEHAVIOR
-----------------------
Expect the details to be displayed correctly when returning to the cart.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply patch 22993140:R12.ASO.B
2. Add model to cart
3. Configure item
4. Save to cart - cart shows the model line as well as items that were part of the configuration. (Cart should display model only)
5. Click details link - only the model item is shown


 

Changes

 Applied patch 22993140:R12.ASO.B, which included asoicfgb.pls 120.7.12010000.13

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms