Null Payment Error When Try To Pay With Inactive Credit Card

(Doc ID 2128291.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Payment Components

When attempting to make a payment, if the credit card is inactive,
the following error occurs.

ERROR
-----------------------

nullThe payment process failed. Please try to pay the invoice at a later time.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Some credit cards have become inactive.
2. Making a credit card payment gives the error for the inactive credit cards.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make credit card payments.

Cause

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