"Activity type is either null or not supported!" Exception When Attempting To View Appointments Through Dock and Yard Management (Doc ID 2128601.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When selecting a location to view it's appointments for Dock and Yard Management, the following error is observed for certain locations:

ERROR
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EXPECTED BEHAVIOR
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It is expected to be able to view and manage location appointments successfully with no exceptions.

STEPS
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The issue can be reproduced with the following steps:

1. Navigate to Operational Planning -> Appointment Management -> Dock and Yard Managers
2. Search for a location (ensure to choose a location that is a stop for planned shipments)
3. Click the checkbox next to the location and then select Actions -> Manage Appointments
4. The exception is thrown.

Cause

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