My Oracle Support Banner

"Activity type is either null or not supported!" Exception When Attempting To View Appointments Through Dock and Yard Management (Doc ID 2128601.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Transportation Management - Version 6.3.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When selecting a location to view it's appointments for Dock and Yard Management, the following error is observed for certain locations:

ERROR
---------------


EXPECTED BEHAVIOR
-----------------------
It is expected to be able to view and manage location appointments successfully with no exceptions.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Navigate to Operational Planning -> Appointment Management -> Dock and Yard Managers
2. Search for a location (ensure to choose a location that is a stop for planned shipments)
3. Click the checkbox next to the location and then select Actions -> Manage Appointments
4. The exception is thrown.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.