UK Employee Self Service(ESS) Disability - Date Track Function Fails (Doc ID 2128645.1)

Last updated on AUGUST 25, 2016

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

When attempting to change an existing disability information record that was created in the past, the following error occurs:

ERROR
-----------------------
DateTrack update not allowed for a record which started today Cause: You have tried to complete a date effective update for the record which starts on the same day. Action: Change your DateTrack mode to correction or alter your effective date.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Log into SSHR

2. Navigate to Employee Self Service/ Disability Information (Note : employee has an existing disability record with Effective Date in the past, e.g. 25-NOV-2015)

3. Click on the ‘Update’ icon

4. For "Select the type of change you want to make" choose 'Enter new information because of a real change to the current details" and click Next

5. Update any field and click on Apply

6. Above error occurs


Cause

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