While selecting Recount or Reject in Cycle Count adjustments, Reason Code Is Greyed Out.

(Doc ID 2129549.1)

Last updated on APRIL 24, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Cycle coun

While performing Cycle count adjustments and selecting recount or reject,  Reason Code is greyed out.

In Approval count Window while performing the Recount activity reason code is greyed out.

Navigation--->Inventory Super user-->Counting-->Cycle Counting-->Approve Counts-->Lot&Merge(Cycle Count name)-->Recount.

System should allow to choose the Reason code for mentioning the reason of recounting or rejecting a count

The issue can be reproduced at will with the following steps:

Navigation--->Inventory Super user-->Counting-->Cycle Counting-->Approve Counts-->(Cycle Count name)-->Find---> select Recount.

The issue has the following business impact:
Due to this issue, users cannot put the reason of rejecting a Cycle count or even Recounting a cycle count.


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