Unexpected Error During Pick Load When Number Format Is Set To 10 000,00 (Doc ID 2129888.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Warehouse Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Find that the MWA device is throwing Unexpected error when ICX: Number format is set to 10 000,00
The error is not happening when the format is changed to 10.000,00.

When attempting to perform Pick Load of a Move Order Task, the following error happens when the  user tabs out of the LPN field.

ERROR
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Unexpected error occurred, Please check the log.

STEPS
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The issue can be reproduced at will with the following steps:
1. Using warehouse management mobile application
2. Choose Directed Tasks for organization BOJ
3. Warehousing > Slotting > Load
4. Enter data for the load page
5. Press Enter in the LPN field

Get the error - Unexpected error occurred,


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to process transactions with the format 10 000,00, which is the business requirement.

.

Cause

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