UPK: Unable to log into UPK due to "Invalid Username and Password"

(Doc ID 2129907.1)

Last updated on NOVEMBER 02, 2017

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Error when logging into UPK:



Invalid user name or password

The system could not validate your logon.  Make sure your username and password are correct. 

Cause

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