Need the Ability to See Multiple Email Addresses in Collections Header
(Doc ID 2129926.1)
Last updated on FEBRUARY 21, 2019
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
If a customer has multiple email addresses defined for the company, is it possible to see all of those emails in the Advanced Collections header (IEXRCALL)?
Steps to Reproduce:
- Define multiple emails for a customer, in the Communication tab of the Customer form
- Try to view those in IEXRCALL, the header only displays the primary address in the email field.
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