Tender Not Using Out XML Profile's Integration Preference (Doc ID 2129928.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.4.1 [Release 6.3 to 6.4]
Oracle Transportation Management - Version 6.0 to 6.4.2 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms

An Integration Preference is created with non-default values (e.g. Weight: KG). This is assigned to an Out XML Profile, which is then assigned to a Service Provider. When a Tender is sent to the carrier, it is found that the values on the email are not displayed in the Preferences set.

If you review the Raw XML, however, the preferences are used on the XML.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms