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Upgrade: No Tax Line Credited In R12 When CM Is Created For 11i Upgraded AR Invoices (Doc ID 2129953.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Oracle Applications Tax Module

Customer upgraded EBS from 11.5.10.2 to R12.2.4
If an Invoice was created in 11.5.10.2 that needs to have tax line credited against the invoice in  R12.



EXPECTED BEHAVIOR
-----------------------
Customer is able to credit credit memos against new invoices created in R12 - but they need it working on the Upgraded 11i Invoices as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Invoice in Release 11i instance
2. Credit invoice in Release 12 instance


Changes

 Customer used 3rd party in 11i and as a result the provider_id on zx_lines was flagged with a value. Now in 12 he is not subscribed to a 3rd party and this value needs to be removed to allow credits against the invoices. 
Update is needed due to customer is not using 3rd party within release 12 as they did in release 11i. This field was populated with '2' as Taxware was used in 11i.
With this value of '2' all credit applications are trying to call Taxware for taxing. Taking this value off - setting TAX_PROVIDER_ID as null will allow the credit to use ebtax for calculating tax for the credit applications.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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