FORMS/SELFSERVICE SHOWING INCORRECT LAT/LONG FROM CSI_II_GEOLOCATIONS TABLE (Doc ID 2129955.1)

Last updated on APRIL 22, 2016

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

When attempting to view and update asset number with geo-location codes, the following error occurs.

ERROR
-----------------------
Update procedure failed with the following error message:
9023 - Latitude contains invalid characters.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. import data via API
2. in table csi_ii_geolocations data is correct
3. in form and self service data is showing extra characters
4. error is observed when trying to update anything

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change asset numbers

Cause

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