WORK ORDER FROM ASSET HIERARCHY - SELECT A VALID VALUE ERROR (Doc ID 2130075.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to save a work order created from the asset hierarchy the following error occurs.
Creating work orders via the Work Order tab works properly.


ERROR

Asset Number - select a valid value


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Assets tab.
3. Search asset number.
4. Select Create Work Order from the View drop down list.
5. Click Go button.
6. Work Order is created with the Asset Number information filled in. Complete the Work Order. Press Save.
7. Receive the aforementioned error.


Cause

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