ARCMGTAP Failing With Gather Data Points ORA-06502: Character String Buffer Too Small

(Doc ID 2130084.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating case folders, all ARCMGTAP workflows are failing with the following:

Cause: FDPSTP failed due to ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.AR_CMGT_DATA_POINTS_PKG", line 1333
ORA-06512: at "APPS.AR_CMGT_DATA_POINTS_PKG", line 6573

Steps to Reproduce:

Responsibility: Credit Management Superuser
Navigation: Credit Application

  1. Submit a new credit application.
  2. View the ARCMGTAP workflow.

Cause

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