Order With Multiple Config Lines Errors "Item XX Not Found In The BOM Of Model YY" (Doc ID 2130567.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Oracle iStore - Version 12.1.3 and later
Oracle Order Capture - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When user adds multiple Model items through direct item entry page and configure it later from shopping cart, while placing order it errors out.
When user adds one model item and complete the configuration before adding the next model item, placing the order works fine.

Expected Behavior
-----------------------
Order placing shouldn't error out irrespective of the user selects model items together and configure later or do configuration one at a time.

Steps
----------------------
1. Login to iStore
2. Add two Models using direct item entry page
3. Configure them
4. Place Order
5. Receive Error

or

1. Login to Quoting
2. Add a Model item to Quote but do not configure it yet
3. Add a second model to Quote but do not configure it yet
4. Configure first Model
5. Configure second Model
6. Place Order
7. Receive Error


Error Message
----------------------
Error messages from Order Management
Error in Line: 1.1 :Item XX not found in the BOM of model YY
There is an error in order submission

Changes

 ASO Patches applied recently has upgraded ASO_ORDER_INT asoiords.pls to 120.10.12010000.25

Cause

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