Unable To Assign Region To Transit Times Form Because of Case (Doc ID 2130598.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to assign a region in the Transit Times form, the List of Values (LOV) does not have the expected values.

This is happening for just one Region and its children.

The problem region is upper case and seems to be the only one set up that way.

Expected Behavior
Expect to see the children in the LOV

Steps
1. Log in to Order Management Super User responsibility
2. Navigate to Shipping > Setup > Regions & Zones > Transit Times
3. Attempt to select a child of this particular parent
4. LOV shows no values


Cause

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