'Change Main Appraiser' Not Sending Approval Notification to New Main Appraiser (Doc ID 2130661.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Performance Management - Version 12.2 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 HRMS RUP6 version, Appraisals

ACTUAL BEHAVIOR
---------------
In Performance Management application appraisal approval workflow notification is not being generated when assigned to alternate approver.

EXPECTED BEHAVIOR
-----------------------
Appraisal approval workflow notification should be generated when assigned to alternate approver.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in application
2. Manager Self-Service
3. Appraisal
4. Create Standard Appraisal > Go
5. Select an employee e.g. Peters, Jason 162
6. Action
7. On "Create Standard Appraisal: Setup Details" page....Enter mandatory info.
8. By default Main Appraiser is: Olson, Helen (Helen)
9. Changing Main Appraiser field to another person: e.g.lstewart
a.  Next > Next > Click on Apply button
Confirmation
Ownership of your appraisal has transferred to your main appraiser. You
cannot update the appraisal again until the main appraiser returns ownership
of the appraisal to you and requests your input.

But no notification generated.

Cause

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