Poor Performance In Supplier / Customer Page While Clicking On Create Button (Doc ID 2130823.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When user clicks on create a new Supplier Maintenance in Supplier Entry Page, the page takes lot of time to load.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payables manager > Try to Create button in Sym Supplier Maintenance Global –Supplier-Entry page
2. Verify the time taken to load the page

Note : The issue can happen while Opening Customer Web-page also.

Cause

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