R12:When Approver Of Expense Report Clicks On 'Request For (more) Information', Exception Is Thrown

(Doc ID 2130860.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Approval Workflow & Builder Issues

When approver of expense report clicks on 'Request for (more) information', exception is thrown

Error Message is

ORA-06502: PL/SQL :numeric or value error: character to number conversion error ORA:01403: no data found ORA:06512 at "apps.wf_notification", line 6853 ORA-06512: at line 1

The issue can be reproduced at will with the following steps:
1.workflow administartor
2. worklist notficiation.
3. select the notification and request for additional information.

The issue has the following business impact:
Due to this issue, users cannot request for additional information on expense report notification.


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