Dispatch Center: Error Updating Service Request DFF - ORA-01438: Value larger than specified precision allowed for this column in package CS_ServiceRequest_PVT Procedure Update_ServiceRequest
(Doc ID 2130922.1)
Last updated on APRIL 08, 2019
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for the relevance on 9th Apr 2019 ***
Error While Update Service Request DFF in Dispatch Center Form
ORA-01438: Value larger than specified precision allowed for this column in package CS_ServiceRequest_PVT Procedure Update_ServiceRequest
1) Login to Oracle Apps
R) System Administrator -> DFF -> Segments -> Application: Service
Title: Additional Information for Agents
Global -> Segments
CCC - 3 Characters
(R) Field Service Manager
(N) Dispatch Center > Query for a Task and in the Service Request tab, Enter the DFF value and try to save the details.
=> The above mentioned error is displayed.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document